City-wide effort in indoor recycling

CITY-WIDE EFFORT IN INDOOR RECYCLING


ABOUT THE PROJECT

The project is an extension of the two pilot projects "Test of indoor recycling in social housing areas" (see here) and "Local resources and indoor recycling" (see here),  The results in the two tests have been promising, and Copenhagen municipality therefore wants to roll out their service design as a city-wide effort for the whole of Copenhagen. In is in this effort that Konradi – life in and between the houses, assists the municipality of Copenhagen the contact and cooperation with the social housing organizations in Copenhagen, which make up approx. 20% of the housing stock in the municipality.

 

Konradi – life in and between the houses provides strategic advice in connection with the municipality of Copenhagen's communication with the social housing organisations. The operational staff in the individual housing departments play an absolutely central role in ensuring that the rollout of Copenhagen municipality's efforts has the best possible effects on waste sorting. Konradi - life in and between the houses therefore prepares the communication material that will form the basis for the housing organizations and departments to support the city-wide effort.


RESULTS

Communication materials targeted towards the housing organizations as well as the housing department's local resources - the operating staff and the department board - to increase recycling in the social housing areas.

 

PRESS

DR - Tusindvis af københavnere får penge af kommunen til at affaldssortere

FACTS
Task: City-wide rollout of service design on recycling targeted at social housing organizations and departments in the municipality of Copenhagen

Project owner: Københavns Kommune, Teknik- og Miljøforvaltningen, Byens Udvikling, Klima
Financed by: Teknik- & Miljøforvaltningen, Copenhagen municipality
Period: 2018-2019
Role: Strategic consulting

Results of the residential social work in three residential areas in Helsingør

PIXI ABOUT THE RESULTS OF THE RESIDENTIAL SOCIAL WORK IN THREE RESIDENTIAL AREAS IN HELSINGØR


ABOUT THE PROJECT

The residential areas Nøjsomhed, Tibberupparken and Vapnagaard have all had comprehensive social housing plans in the period 2014-2017. A lot of good results have come out of that. We have prepared a pixi that conveys the results of the residential social work to the residents in an easy-to-read and easy-to-understand manner. The content is a presentation of the most central and visited activities as well as selected good stories as they are formulated and described by the actors involved. At the same time, the pixi is filled with beautiful pictures from the many activities.


RESULTS

Sammen om gode boligområder - resultater af den boligsociale indsats - kort fortalt.

The target group for the pixi is the residents of the three residential areas. However, the publication can also be used as a source of inspiration for other stakeholders such as other comprehensive social housing plans, municipalities etc.

FACTS
Task: Dissemination of the results of the comprehensive plans in Nøjsomhed, Tibberupparken and Vapnagaard as well as the BoGro project to the residents of the areas

Project owner: Områdesekretariatet Helsingør
Financed by: Områdesekretariatet Helsingør
Period: 2017 until primo 2018
Role: Knowledge collector and communicator

Test of indoor recycling in social housing areas

TEST OF INDOOR RECYCLING IN SOCIAL HOUSING AREAS


ABOUT THE PROJECT

Copenhagen municipality has for a goal that 45% of Copenhageners' waste is recycled in 2018, and in the years to come, even more must be sorted. In continuation of a series of pilot tests in 2017, which examined how the municipality of Copenhagen can encourage its residents to recycle more of their waste, experiences and results are now combined in a new and larger test. One of the central pilot tests that forms the basis for the new test is the project "Local resources and indoor waste sorting", which was carried out by Konradi - life in and between the houses, and which you can read more about here. In the new test, local resources - operating staff and department board - who will act as ambassadors for indoor waste sorting is combined with an online course aimed at giving the residents knowledge as well as tips and tricks about waste management (Servicedesign 2.0). These two elements is meant to improve recycling in the residential areas. Continuous weighing of the recycled waste is carried out in order to gain insight into the concrete effects of the effort. The results of the test determine whether the service design should be rolled out to the rest of Copenhagen.

RESULTS

Under development.

FACTS
Task: To develop and test a municipal service design with the local resources as ambassadors for the indoor recycling combined with an online course targeted at the residents

Project owner: Københavns Kommune, Teknik- og Miljøforvaltningen, Byens Udvikling, Klima
Collaboration partner: Social Action
Financed by: Teknik- & Miljøforvaltningen, Copenhagen municipality
Period: 2017-2018
Role: Developer and facilitator

Welfare survey at Vapnagaard 2017

WELFARE SURVEY AT VAPNAGAARD 2017

 


ABOUT THE PROJECT

As a part of the comprehensive plan for residential social work "Together about Vapnagaard 2015-2017", Konradi - life in and between the houses in 2017 carried out the second of two wellfare surveys at Vapnagaard. The wellfare survey of 2017 is thus a continuation of a similar survey carried out in 2015. Both surveys were carried out as a written questionnaire given to all residents and you can read more about the first wellfare survey here. In the wellfare survey for 2017, the purpose was to obtain knowledge about the well-being and civic participation at Vapnagaard and to provide the opportunity for a follow-up on selected success criteria in the comprehensive plan for residential social work. The survey showed that the residents were very satisfied with living at Vapnagaard, and that well-being in a number of areas had improved compared to the wellfare survey of 2015. The survey also provided knowledge about potentials for creating (even better) conditions for well-being and civic participation at Vapnagaard. For example, is there a potential for increasing residents' knowledge on how they can participate in joint activities, clubs and associations and to achieve an even better neighborhood and community.


RESULTS

Hæfte om resultater af trivselsspørgeskemaundersøgelsen og opfølgning på udvalgte succeskriterier i den boligsociale helhedsplan, januar 2017.

The booklet is an internal work tool for residential social workers and decision makers around Vapnagaard, and contains analysis of the results produced via graphs and associated text.

Hvordan trives vi? - artikel på Vapnagaards hjemmeside.

FACTS
Task: Completion of a questionnaire survey on the well-being of residents at Vapnagaard for the comprehensive plan for residential social work

Project owner: The comprehension plan for social work and Vapnagaard
Financed by: The comprehension plan for social work and Vapnagaard
Period: 2015 and 2017
Role: Design and analysis of the questionnaire survey

Comprehensive Plan for residential social work in Helsingør Syd

COMPREHENSIVE PLAN FOR RESIDENTIAL SOCIAL WORK IN HELSINGØR SYD IN THE PERIOD 2018-2021


ABOUT THE PROJECT

Nøjsomhed and Vapnagaard are two residential areas located in southern Helsingør. The areas are characterized by having a large number of resources and strengths, but also by being challenged on a number of parameters. The areas will have a new joint comprehensive plan for residential social work that sets the framework for the residential social work in the period 2018 to 2021. Prior to the preparation for the comprehensive plan, an extensive engagement process has been carried out among residents and partners in order to gain input and create ownership of the plan. The vision for the new comprehensive plan is to support the residents' existing resources and skills, as well as creating strong communities and the building of capacity across the residential areas. This is, among other things, to break with the negative social heritage, and for the areas to be experienced as safe places to live and move around in.


RESULTS

Comprehensive plan on residential social work for Helsingør Syd for the period 2018 until 2021.

FACTS
Task: The development of a comprehensive plan for residential social work in Helsingør Syd 2018-2021 in collaboration with the Regional Secretariat and Helsingør municipality

Project owner: The regional Secretariat in Helsingør
Financed by: The regional Secretariat in Helsingør
Period: 2017
Role: External consultant

Local resources and indoor recycling

LOCAL RESORUCES AND INDOOR RECYCLING


ABOUT THE PROJECT

Copenhagen municipality is investigating and testing how the people of Copenhagen can be encouraged to sort more of their waste for recycling. This is done in order to achieve the goal of reaching 45% of sorted waste/material fit for recycling in 2018. The project is about testing a service design for how the local resources - e.g. operating staff and department board - in housing departments can play a role as ambassadors for indoor recycling towards the rest of the areas residents. By service design, it is meant that the type, and degree, of service from the municipality of Copenhagen that best supports the local resources in the role of ambassadors for indoor recycling. The test took place in the social housing department 'Den Gule Misundelse' in Christianshavn, which is managed by Lejerbo, København.


RESULTS

Development, facilitation and collection of experience while testing out the service design with the local resources as ambassadors for indoor recycling.

FACTS
Task: To develop, test and gather experience from the service design with the local resources as ambassadors for indoor recycling

Project owner: Københavns Kommune, Teknik- og Miljøforvaltningen, Byens Udvikling, Klima
Financed by: Teknik- & Miljøforvaltningen, Copenhagen municipality
Period: Medio 2016 until primo 2017
Role: Facilitator

Kids Democracy - Part II

KIDS DEMOCRACY - PART II - Development, testing and anchoring
A practical tool for Kids Democracy


ABOUT THE PROJECT

This project is an extension of the pilot project: Kids Democracy in social housing areas (Part I) - Survey and pilot testing.

The focal point for part II is to further the development, testing and anchoring of Kids Democracy in four different housing departments and housing organizations across the country. The aim is to give children influence over their own lives, where they live and at the same time achieve more well-functioning housing areas via Kids Democracy.

The focus is on further development and testing of various child involvement methods and tools that can support the children's and the residential area's permanent resources in the work with Kids Democracy. The methods and tools must accommodate different degrees of child involvement, so that there is an opportunity to involve children, in relation to the needs and possibilities of the children and the individual residential area.

In addition to Boligselskabet AKB, Rødovre (project owner), FOB in Slagelse, CIVICA in Odense and Himmerland Boligforening in Aalborg participate in the project. It is our ambition to put child involvement and child democracy on the agenda in the social housing sector specifically and in society in general.

Factsheet


RESULTS

Development, testing and anchoring of Kids Democracy in four residential areas across the country - 2017-2019.

www.børnedemokrati.dk - a practice tool that supports Kids Democracy

"Give children a voice in the residential areas" - an inspirational booklet aimed at decision-makers


PRESS

Center for Boligsocial Udvikling: Børn og unges aktive medborgerskab

Pressemeddelelse: Mest muligt børnedemokrati

Rødovre Lokal Nyt: Børnedemokrater drømmer om svævebane

BL BOLIGEN: Børnedemokrati skal testes i stor skala

FACTS
Task: Further development, testing and anchoring of child involvement methods and Kids Democracy in social housing areas as well as development of practical tools

Project owner: Boligselskabet AKB, Rødovre (KAB)
Financed by: VELUX FONDEN, Den almene forsøgspulje v. Trafik-, Bygge- og Boligstyrelsen
Period: 2017-2019
Role: Idea developer and project manager (Projektsekretariat)

Helhedsplan for Vapnagaard

COMPREHENSIVE PLAN FOR RESIDENTIAL SOCIAL WORK IN VAPNAGAARD FOR THE PERIOD 2015-2017


ABOUT THE PROJECT

Vapnagaard is a residential area in Helsingør municipality, which is characterized by both containing a large number of strengths and resources, and also by being challenged in a number of areas. In close cooperation with residents and employees, new efforts and activities were developed to solve the challenges in Vapnagaard, with a focus on ensuring a long lasting effect after the end of the comprehensive plan. In the comprehensive plan, an overall vision for Vapnagaard was drawn up as a guideline for the residential social work. The vision was translated into four general goals and areas of action as well as a large number of activities to achieve the goals and visions set out. For the residents, a pixie version of the comprehensive plan was developed with a focus on which activities they could participate in, either as regular participants or as volunteers.


RESULTS

Boligsocial helhedsplan for Vapnagaard for perioden 2015-2017.

FACTS
Task: Development of a comprehensive plan for residential social work in Vapnagaard 2015-2017

Project owner: Boliggården in Helsingør
Financed by: Boliggården in Helsingør
Period: 2013-2014
Role: External consultant

Wellfare survey at Vapnagaard

WELLFARE SURVEY AT VAPNAGAARD 2015


ABOUT THE PROJECT

Konradi - life in and between the houses has, in connection with the evaluation activities of the comprehensive plan for residential social work in Vapnagaard, conducted the first of two wellfare surveys among the residents. The survey was carried out as a questionnaire survey in connection with the start-up of the comprehensive plan in autumn of 2015 and will function as a baseline measurement of well-being. At the same time, the purpose of the questionnaire survey was to collect knowledge about the residents' wishes and needs, so that the comprehensive plan's activities could be organized thereafter. In the questionnaire, topics such as neighbourhood unity, volunteerism and resident democracy was surveyed.

The second wellfare survey will be carried out as an impact measurement of the comprehensive plan for residential social work at the end of the comprehensive plan in autumn of 2017.


RESULTS

Results from the wellfare questionnaire survey, January 2016.

The target group is primarily the employees and management of the comprehensive plan. The results provide the opportunity to define potential focus areas in the plan going forward.


PRESS

Vapnagaard scorer højt på tilfredse beboere.

FACTS
Task: Carrying out questionnaire surveys on wellfare at Vapnagaard in connection with the evaluation activities for the comprehensive plan for residential social work

Project owner: The comprehension plan for social work and Vapnagaard
Financed by: The comprehension plan for social work and Vapnagaard
Period: 2015 and 2017
Role: Evaluator

Cooperation

MAPPING AND PLAYBOOK ON COOPERATION FOR PRACTITIONERS


ABOUT THE PROJECT

Increased operating costs, and thus higher rents, are putting financial pressure on many social housing departments. At the same time, a higher level of service, efficiency and professionalization of the housing organizations is typically expected. Cooperation between social housing departments offers the opportunity to ensure a high professional quality, cheaper operation and better resident service.

The project's focus was to create new knowledge about cooperation and to show how to create the best framework for cooperation. The project was divided into two parts, which were about 1) mapping the forms of co-operation that exist in fsb today and experiences from other housing organisations, and 2) developing a tool (playbook) for carrying out the co-operation process. The project was carried out in close collaboration with operational staff and the management of fsb. At the same time, a number of other housing organizations contributed to both the mapping and development of the tool.


RESULTS

Kortlægning af nuværende samdriftsformer i fsb og erfaringer fra andre almene boligorganisationer, oktober 2014.

Pixiudgave af kortlægning.

Samdrift i almene boligafdelinger – en drejebog for praktikere, oktober 2015.

Pixiudgave af drejebog.

The target group is senior employees and operational staff in social housing organisations. At the same time, the playbook can encourage resident-elected representatives to 'plunge into cooperation'.

FACTS
Task: To identify innovative methods to make the operation of social housing cheaper

Project owner: fsb in Copenhagen
Financed by: Den almene forsøgspulje v. Trafik-, Bygge- og Boligstyrelsen
Period: 2014 - 2015
Role: Project partner